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 Opening Panagiotis Arkoumaneas Municipality of Athens | |  Opening Tassos Koumanis Secretary General SETE | |  Opening Lila Konstantinidis Heliotopos Group |
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 SITE-IMIC Award of Excellence to Mr Tassos Koumanis |
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 Keynote Session Dimitris Koutoulas George Drakopoulos | |  Keynote Session Dimitris Koutoulas Tourism & Marketing Consultant | |  Keynote Session George Drakopoulos General Manager SETE |
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 Session 1 Chair: Giannis Balakakis SITE Greece | |  Session 1 Rodolpho Musco Motivation and Events Italy | |  Session 1 Tasso Pappas SITE Greece |